1. Delivery time

 

Local order delivery can take between 1-4  working days, and International delivery can take between 7-10 working days; depending on the size and availability of the product. Orders are processed within 24 hours and are generally scheduled for delivery on the next working day. Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source to process the order.
During SALE delivery time is upto 10 working days.

 

  1. Delivery charges for local and International orders?

 

ZAIB provides free shipping nationwide. International shipping rates are according to the weight of the parcel. These rates will be calculated once you’re on the cart page.

 

  1. Does the price of the order include shipping charges?

 

For all local & international orders, shipping charges are mentioned separately as part of the order on the check-out page. Final amount charged will include shipping charges.

 

  1. How do you check the delivery status?

 

On dispatch, you will be provided a Tracking ID for your order through Email/SMS. You can log on to Courier Partner’s websites for local and international orders respectively, enter your tracking ID and track your order.

 

  1. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?

 

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code while placing an order given is accurate. On the second failed attempt, the item(s) will be returned to us.

 

  1. Do we deliver to India?

 

Regretfully, we’re not offering any shipment towards India as per Government directives till further notice.